Return & Refund Policy

Returns policy, whole bean coffee, unroasted coffee beans, raw coffee beans, ground coffee

Cancellations & Returns

You have the right to cancel your order for the acquisition of any coffee(s) in our website within 90 days of delivery. You will be responsible for paying for the return of any coffee(s) to Hayman.

The coffee(s) returned must be in the same condition as it was when delivered to you, together with proof of purchase, and sent by post or courier to the following address:

Hayman - Unipessoal Limitada 
Cancellations & Returns 
Rua Fernando Lopes Graça, 4 - Loja A
1600-675 Lisbon, Portugal 

We will issue the refund of your order price within one business day of receiving the returned coffee(s) and the respective proof of purchase.

If you need assistance from Hayman in the cancellation & return process, please call us at +44 20 3239 8049 or email to us to